Clients can clearly see that dogs are more than just a business for Laura Loch, owner of Loch Countryside Kennel in Peru. Her love for dogs shows in how she runs her business – and in the impressive list of awards she has racked up in recent years. Her clients are so impressed with Loch Countryside Kennel that they recently named it the Best Pet Boarding.
“As a 10-time award-winning kennel, this was an amazing feeling, knowing that I have such loyal customers that would take their time to vote for Loch Countryside Kennel as their favorite pet boarding facility. It puts the biggest smile on my face,” Loch said.
Loch thinks her customers are so happy with her services because they can see how much their pets mean to her.
“My kennel stands out from the rest with the amount of care, passion and love that I have for my customers’ babies 24/7. I treat each dog as if they were my own,” she said.
When Loch first moved to the Illinois Valley, she didn’t have any experience running a kennel, and she had no ties to the area. She had to rely on her people skills, hard work and pure passion for dogs to build a successful business from the ground up.
Loch takes great joy in making a difference in her clients’ lives. She knows that leaving their beloved pets behind can make her customers anxious, and she works hard to ease their minds and give pets top-notch care when they can’t be with their loved ones.
Part of caring for people’s pets includes safeguarding them from other potentially aggressive dogs. Loch is selective about the dogs she accepts, and if there is any sign of aggression, she won’t allow a dog to stay at her kennel because she won’t endanger the pets she watches.
She appreciates the support her customers have shown her business over the years.
“I would like to thank each and every customer for 13 and a half years of their amazing loyalty to me and my kennel. That means everything to me. I am always here to take care of your sweet dogs, whether it’s for an exciting vacation, a time to spend with family, or for medical issues,” Loch said.